Terms and Conditions
“Terms of Trade: By engaging in any transaction with Handbags Italia, you agree to abide by our terms and conditions regarding purchases, returns, exchanges, and any other relevant policies outlined on our website. We reserve the right to update or modify these terms at our discretion. Thank you for your understanding and cooperation.”
Purchase Disclaimer:
While we strive to provide accurate descriptions and images of our products, please understand that individual perceptions and interpretations of the bag you have purchased may vary. We cannot be held responsible for any subjective views, personal preferences, or expectations regarding the product. We recommend reviewing all product details and images carefully before making your purchase to ensure it aligns with your preferences and requirements. We reserve the right to cancel any order for reasons such as product unavailability, pricing errors, or suspicious activity.
“Colour Variation Disclaimer”
When selecting a bag, please be aware that the colour of the item may slightly differ from our
product image due to varying colour settings on customers’ laptops, mobile devices, tablets, and other screens.
Natural Leather Variations Disclaimer”
Italian leather is a natural material, with each hide being unique and one-of-a-kind. As a result, some products may exhibit variations in the material. These differences are inherent characteristics of the raw material and should be embraced as part of the natural beauty of the product, rather than viewed as imperfections.
Care Instructions:
To clean your bag, simply use a damp cloth to wipe the leather surface. Ensure that the bag is then dried thoroughly. Please try to avoid overfilling your bag as this can put pressure on the straps, seams, and hardware, potentially spoiling the shape of the bag.
Inspection of Goods Disclaimer
We strongly encourage customers to inspect their purchases upon receipt. Any issues, defects, or discrepancies should be reported to us upon receiving the product. Failure to notify us within this timeframe may result in the inability to rectify the issue. By accepting the product, the customer acknowledges that it is their responsibility to inspect the item and report any problems promptly for resolution.
Faulty Goods Disclaimer:
Faulty goods will be honoured for a refund or exchange following approval on inspection by
Handbags Italia Ltd. Please notify us by going to our “returns link” for further instruction Handbags Italia Ltd warranty covers manufacturing faults exclusively; general wear and tear is not accepted. Please note that our range features many unique pieces, so an exact replacement may not always be possible. In such cases, we will do our best to replace it with another bag of your choice of the same value or refund the purchase price via the original payment method.
Return and Exchange Disclaimer:
You can receive a full refund on any non-sale item via your original payment method, provided that the product is unused and returned in a suitable resale condition. Please ensure that the item is returned in appropriate packaging to protect the bag during transit. We recommend using a trackable shipping method for added assurance as Handbags Italia Ltd cannot be responsible for the returning of a lost package.
Sale Items:
Sale items classified as seconds may not be returned or exchanged. Sale items classified as a sale item may only be returned or exchanged if they are faulty.
Courier Costs:
Are only refundable on faulty product.
Courier Times:
Are only estimates and they may vary