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INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

At Handbags Italia, we strive to ensure the product you receive matches the picture on our website. Minor variations may occur due to lighting or screen settings. For any concerns, please contact our customer service team.

Where can I view my sales receipt?

You can view your sales receipt in the "Order History" section of your Handbags Italia account.

How can I return an item?

To return an item to Handbags Italia, please contact our customer service within 7 days of receiving your order to initiate an exchange. Ensure the item is in its original condition and packaging. Our team will provide you with further instructions on how to proceed.

Will you restock items indicated as “out of stock?”

At Handbags Italia, we showcase two distinctive brands: Ripani and Emporio Italia. Ripani epitomizes exceptional quality and timeless style, offering an exclusive line of handbags with limited quantities available in each international market. Availability is very limited.

On the other hand, Emporio Italia reflects a fusion of classic design and modern sensibilities. This brand focuses on manufacturing larger quantities of handbags, so the chances are you will see the bag you like again.

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