Return policy
Inspection of Goods Disclaimer:
We strongly encourage customers to inspect their purchases upon receipt. Any issues, defects, or discrepancies should be reported to us upon receiving the product. Failure to notify us within this timeframe may result in the inability to rectify the issue. By accepting the product, the customer acknowledges that it is their responsibility to inspect the item and report any problems promptly for resolution.
Faulty Goods Disclaimer:
Faulty goods will be honoured for a refund or exchange following approval on inspection by Handbags Italia Ltd. Please notify us by going to our “returns link” for further instruction Handbags Italia Ltd warranty covers manufacturing faults exclusively; general wear and tear is not accepted. Please note that our range features many unique pieces, so an exact replacement may not always be possible. In such cases, we will do our best to replace it with another bag of your choice of the same value or refund the purchase price via the original payment method.
Return and Exchange Disclaimer:
You can receive a full refund on any non-sale item via your original payment method, provided that the product is unused and returned in a suitable resale condition. Please ensure that the item is returned in appropriate packaging to protect the bag during transit. We recommend using a trackable shipping method for added assurance as Handbags Italia Ltd cannot be responsible for the returning of a lost package.
Sale Items
Sale items classified as seconds may not be returned or exchanged. Sale items classified as a sale item may only be returned or exchanged if they are faulty.
Courier Costs are only refundable on faulty product.